Legal
Privacy Policy
Last updated: June 9, 2026
Overview
Comfort Tech HVAC (“Comfort Tech”, “we”, “us”, or “our”) operates the website comfort-techhvac.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our services.
Information We Collect
We collect information you provide directly when you:
- Fill out a contact or scheduling form on our website
- Call our phone number (616-896-9789)
- Request a service estimate
- Sign up for our Priority Comfort Agreement
This information may include your name, address, email address, phone number, and details about your HVAC equipment or service needs.
We also collect standard usage data automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on each page. This data is collected through Google Analytics and similar tools.
How We Use Your Information
- To schedule and confirm service appointments
- To provide estimates and follow up on service requests
- To send appointment reminders and service updates
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may process information you provide:
Housecall Pro
Our scheduling and service management platform. Your booking information is processed through Housecall Pro's systems.
Google Analytics
Website analytics to understand how visitors use our site.
Google Tag Manager
Manages tracking scripts on our website.
Wells Fargo (ComfortMaker credit card)
Financing applications are handled directly by Wells Fargo. Comfort Tech does not receive or store your financial account information.
Each of these services operates under its own privacy policy. We encourage you to review their policies if you have questions about how they handle your data.
Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can configure your browser to refuse cookies, though some parts of the site may not function correctly without them.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to reasonable requests within 30 days.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, contact us: